• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21018 - Stop automatic password and email fields insertion

In Guest checkout we got problem with automatic value insertion into fields of Email and Password. Probably you know, how to prevent it?

Comments

Fred 11 Mar 2021, 12:31

We have removed that dropdown and replace it with sidebar. It will be available with the next update

Vidmantas Dapkus 11 Mar 2021, 12:57

Not sure we are speaking about the same thing. Please check attached image and you will see that in Guest checkout the fields Email and Password (Adgangskode) already filled in by browser.

Attachments:

Screenshot 2021-03-11 at 13.5... (360.2 KiB)
Fred 11 Mar 2021, 12:58

Yes, but what is the problem?

Vidmantas Dapkus 11 Mar 2021, 13:14

The problem is, when the browser automatically inserts the value into password field and the customer do note note that and makes order Prestashop creates an account and next time, when Guest wants to place another order with same email the Prestashops not allows do that and asks to log-in first as the email is used to create an account.

I would say,m the problem is not Email field but the Password. Now I placed the Attention message into 

themes/alysum/templates/checkout/_partials/customer-form.tpl

under 

<span class="text-muted">{l s='And save time on your next order!' d='Shop.Theme.Checkout'}</span>

to get the customer attention to this field asking to delete the value if it is inserted and customer doesn’t want to create an account.

Fred 11 Mar 2021, 16:08

I understand, but I’m not sure that’s theme problem. Our theme uses the same checkout page like in classic Prestashop theme. Could you please test this issue out with classic theme?

Fred 15 Mar 2021, 11:06

I also didn’t say that is not our problem.
But we have to check that out first.
Please try to test Classic prestashop theme.
If that issue will disappear then we will check out our theme.