• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 11.03.21, 13:59
  • Opened by: Domingo Andreu
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21022 - Rating stars does not work

Hi, we are trying to set the rating stars on product page but we dont see the stars in anywhere. I read the documentation and i dont see the displayProductRating Hook to check it.

We have set the store info widget like your tutorial video but still equal.

And the thumbnail are a little rare design and we cant modify the color.

Thank you

Attachments:

no rating stars.JPG (84.5 KiB)
stars reviews thumbnails.JPG (37.3 KiB)

Comments

Fred 11 Mar 2021, 16:04

Hi, Domingo Andreu.
Please try to reset the comments module

Domingo Andreu 11 Mar 2021, 17:05

I just did it and the stars have disappeared

Fred 11 Mar 2021, 18:42

what module do you use?

Domingo Andreu 12 Mar 2021, 08:42

productcomment

Fred 12 Mar 2021, 12:01

something wrong with your module - https://take.ms/8djPe try to uninstall and delete it completely. Then install it from Module Catalog

Domingo Andreu 12 Mar 2021, 12:12

i cant find the module. It seem it does not exist.

Attachments:

Does not exist.JPG (44.2 KiB)
Fred 12 Mar 2021, 12:26

Yes, I see.
Could you please update your prestashop to the latest version 1.7.7.2?

Domingo Andreu 12 Mar 2021, 16:08

We installed the correct module now but still with errors

Domingo Andreu 12 Mar 2021, 16:10

Now, we have 5 Stars in all miniatures products

And in product page we have 2 productcomment widgets we cant let only one

Domingo Andreu 12 Mar 2021, 18:18

Screenshot

Attachments:

Captura.JPG (62.9 KiB)
Fred 13 Mar 2021, 11:03

I don’t see 2 product comments at the product page, I suppose you have fixed that.
As for the miniatures, if you want to remove stars there, you have to go to Theme Settings → Product Miniature and disable stars

Domingo Andreu 15 Mar 2021, 08:59

No we dont fix anything, it still appear in product page.

Attachments:

Error.JPG (98.1 KiB)
Fred 15 Mar 2021, 10:05

Fixed - https://take.ms/yv2bv

Updated file is /web/modules/pspagebuilder/views/templates/front/widgets/widget_productpagebuy.tpl

Domingo Andreu 15 Mar 2021, 10:07

Yes, Thank you!

Fred 15 Mar 2021, 10:08

You are welcome!