• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21032 - Functioning of the product filters within the categories.

Hello,

I have a problem with the functioning of the product filters within the categories.

What happens is that when I am in my store within a category such as “jackets” https://www.babiek.es/5-chaquetas, and I use the side filters such as “cordura”, there are products from another category and not from the one that should come out.

Reviewing, we notice that this happens because when creating the category, it keeps the products from where you created it for the first time and does not show the others.

Here should show for example, the products with that category in jackets, not in pants.

I hope you can help me with this as it gives my clients quite a bit of trouble.

Attachments:

babiek-cordura.png (284.7 KiB)

Comments

Fred 14 Mar 2021, 12:21

Hi, Sebastián.
The 99.9% of problems with filter caused by shop configuration.
Could you please switch to Classic prestashop theme and test out the filter there to understand is that Alysum theme problem only or not