- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 15.03.21, 11:53
- Opened by: Damien
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21044 - Subrscibers List
Hello,
I have lots of false subscribers in my maintenance Subscribers List.
Where can i delete them?
Thank you
Comments
Subscriptions is a native prestashop feature. As I know there is no option to remove subscribers from the back office. You can try to remove them directly in the database, table name is ps_emailsubscription
Great thank you.
No problem if i drop that table?
better to trancate it, or just reset subscriptions module
Is there another possible table where email can be stocked?
Because i have some emails found in the subscribers list in my back-office that i do not find in the DB
Could you please take a screenshot of those emails?
Here it is
Attachments:
screen1503.png(465.3 KiB)I see.
You can find those emails in the file /modules/pkthemesettings/config/subscribers.json
Ok and no problem if i delete them in this file?
no problem at all
Perfect! Thank you
You are welcome!