• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 15.03.21, 11:53
  • Opened by: Damien
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21044 - Subrscibers List

Hello,
I have lots of false subscribers in my maintenance Subscribers List.
Where can i delete them?
Thank you

Comments

Fred 15 Mar 2021, 11:58

Subscriptions is a native prestashop feature. As I know there is no option to remove subscribers from the back office. You can try to remove them directly in the database, table name is ps_emailsubscription

Damien 15 Mar 2021, 12:04

Great thank you.
No problem if i drop that table?

Fred 15 Mar 2021, 12:05

better to trancate it, or just reset subscriptions module

Damien 15 Mar 2021, 12:11

Is there another possible table where email can be stocked?
Because i have some emails found in the subscribers list in my back-office that i do not find in the DB

Fred 15 Mar 2021, 12:11

Could you please take a screenshot of those emails?

Damien 15 Mar 2021, 12:15

Here it is

Attachments:

screen1503.png (465.3 KiB)
Fred 15 Mar 2021, 12:22

I see.
You can find those emails in the file /modules/pkthemesettings/config/subscribers.json

Damien 15 Mar 2021, 12:26

Ok and no problem if i delete them in this file?

Fred 15 Mar 2021, 12:28

no problem at all

Damien 15 Mar 2021, 12:28

Perfect! Thank you

Fred 15 Mar 2021, 12:28

You are welcome!