- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 19.03.21, 17:53
- Opened by: Variedades Auto
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21098 - Product added to cart, even if it dont have that quantity
Hello, I have a problem the products are added to cart even if I put a quantity that I dont have. Since when adding a quantity bigger that what I have in stock, he only blocks the add to cart button after 3 sec or something. Can you help us with that. Thanks in advance.
Comments
Do you use some cache?
I just updated AMP module here /modules/pkamp but nothing changed in the front page
No I don´t use chace
Something wrong with your server configuration.
When I try to open mobile website version https://www.cosbrand.pt/mobile I see the following error https://take.ms/vKj4C
Please ask your hosting support why that URL is blocked?
Right I will see whats wrong, can you help me center the menu. I will attach a screenshoot since the menu its aligned to left and I want it to center i solved this in the frist tab with a empty column but now I need the entire row, so all collums are used. Can you help?
Attachments:
Capturar_.PNG(1.07 MiB)Try following CSS
Ty it works.
Great!
Hello a question, I have the option to keep the cart after a customer logoff, but when I login again its empty. Do you think can it be something in theme? Thanks in advance.
Hi, Variedades Auto.
I suppose you need to enable this option https://take.ms/C50dU
Unfortunately AMP module (if you are using it) is not compatible with that option
Yes I have that option active but have no effect :S
Do I need to build the site for mobile? Or it will assume what im doing for web?
Could you please switch to Classic prestashop theme and test out the issue there?
Yes I will try it 1sec.
On a normal installation is working.
we need to make a test on clear installation. It will take some time, I’ll back to you soon
Ok, thanks. Hope you can help. Thanks in advance.
We make a test on clear prestashop and our theme and don’t see the issue. Please check out out video maybe something was incorrect in our test https://mega.nz/file/4JgT2YTa#vhSgLMHpr1pC_bHoAmclSEApzrZI7KU6dOQNM44Szcs
Thanks for the video, but something is wrong. Because we can´t make it working. Could you enter and see if something is wrong?? Because in the default theme its working.
Do you have cache on?
When I go to My Account page I see the following error https://take.ms/7WplF
Here its ok.
Hello I bought a module Advanced Pack 5 - Create bundles of products, but it seems that css is not compatible with theme. Can you help since the module developers said that.
– We are 100% compatible with classic theme and it’s derivated alternative (layout 100% identical). This part of the job is done by an integrator or the theme creator.
Can you help us?? That occours in kit page (screenshot). The page its misconfigued….
Attachments:
Kit Error_2.PNG(321.2 KiB)The module developer says that the module is 100% compatible with classic theme.
We also can say that we are not able to keep visual compatibility with every third party module.
Please give me a link where I could see the problem
https://www.cosbrand.pt/Bioage/index.php?id_product=122&id_product_attribute=5&rewrite=kit-bio-acne-solution-probiotic&controller=product#/31-ap5_pack-122_defaultcombination here for example
Ok, but what is the original view? Where I can see it? I have checked out their demo, but can’t find needed page.
They taking 460 Euro (OMG, what a price!) and don’t want to help you? not really good service
I dont see any of that page. I just want mine to be normal and not like what showns there. Seems zoomed in and misconfigued.
Seems that in their demo they only have the default version.
Ok, but what is right configured version?
Try this CSS
On css of module or theme?
Theme Settings → Customer CSS
Won’t work in both sides.
Don’t forget about Prestashop cache
Its off.
And i cleared it and the effect is the same.
I see it like this now - https://take.ms/wWmtP
Hmmm you did something?
Mine still the same and come is inserted.
code*
Here is corrected code
Done and thanks :D once more.
You are welcome!
The tabs are like this screen shot. They are a vertical tabs can we make it like the demo? In an horizontal row?
Attachments:
Tabs.PNG(80.5 KiB)I saw the css and they are the same. Dont know why he do like this.
And other question? How can I the desktop version of site for mobile, cause i dont want to do everything again for mobile.
You can make vertical tabs with Custom CSS As for the mobile, just Disable AMP module though the Module Manager or Theme Settings → Modules