- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 23.03.21, 01:01
- Opened by: José A González Pertusa
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21117 - Product Page problem: ContextErrorException Notice: Undefined index: id_image
I have a problem to get the image of the product in product page after update Alysum theme.
Some cases the image it is not enabled and in others I get this error: ContextErrorException Notice: Undefined index: id_image
https://esenciabio.com/es/consulta/21-consulta-de-nutricion.html
Thank
Comments
Hi, José A González Pertusa.
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP
Hi Fred,
The credentials are updated but I do not understand what it is supposed to be imput in FTP login. I have user and password for FTP login.
The rest is all right.
But how to connect to your server through FTP? I need credentials
Hi Fred.
I am sorry. It is all right now. You have FTP login. I was confused.
The issue has been fixed. Please test to confirm the change
Hi Fred,
Thank. It is working now.
I would like to know what was the problem, or better, how can I fix it the next time.
On the other hand some of the images in product pages are small and, I thought may be it is good idea to regenerate thumbnails. I would prefer not to mess the images again. What do you think?
Thank.
José
Hi Fred,
Now pkinstagram and pkisotope do not work properly.
https://esenciabio.com/es/
1. Instagram
- uninstall and delete current Instagram version
- remove “pkinstagram” folder from “/themes/alysum/modules” - install and configure new module version https://www.dropbox.com/s/lcpyn1hx9iwgiwg/pkinstagram.zip?dl=0 2. Please make sure your Isotope is configured properly.