• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 26.03.21, 18:22
  • Opened by: Artur Dulian

Ticket #21151 - Problem with main image in product cart page


I have lates Alysum theme, with prestashop and php version is 7.2.34 but I have problem with main image in product cart.

When I disable thumbnails main image is working fine, but when they enabled i don’t have main image, image source of main image is: /img/p/pl-default-home_default.jpg

When I try to change image by clicking one of the thumb, there is nothing happening.

Pleas help.

Example page is: https://4kids.startwww.pl/spacerowe/30-wozek-joie-litetrax-4-v3-gray-flannel-5056080608037.html


Fred 27 Mar 2021, 11:05

Hi, Artur Dulian.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP

Artur Dulian 29 Mar 2021, 12:19

It's done, pleas help

Fred 29 Mar 2021, 12:50

I just make a fix in the file /public_html/themes/alysum/templates/catalog/_partials/product-cover-thumbnails.tpl but you seem to have enabled prestashop cache.
Please try to clear cache and check out the issue.