- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 27.03.21, 10:29
- Opened by: Arun pala
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21153 - on moblie products are not loading when click on category
hi,
on mobile, products are not loading when click on category.. please find the attachment for error ..
Thank you
Comments
try this solution https://support.promokit.eu/index.php?do=details&task_id=21102
hi,
Thanks for reply.. i tried to upload a file but not working..
then i tried to line “$dataAccessor = new DataAccessor($mInstance→getDatabase());” but it is not working.. can you please give me solution for specific line..
Thank you
here is site link..
“https://ajs.com.sg/mobile/category/25-wedding-gold-rings”
Please enable Debug Mode. I don’t have access to your back office to to that myself
hi,
thank you for reply solved by myself by enabling debug mode…
thank you
You are welcome!
Hello
We have the same issue with AMP - front page loads normally but we get 500 error when we try to open categories.
I have tried your solution by uploading the category.php to the module but it doesn’t seem to work.
Try this solution https://support.promokit.eu/index.php?do=details&task_id=21102
Like i wrote, we have tried this solution - uploading the category.php to the module but it still doesn’t seem to work
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office
The second credentials should be correct (for site https://polenartactical.com/shop/ )
The issue has been fixed. Please test to confirm the change
It works great now. Thank you for your help!
You are welcome!