• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 27.03.21, 10:29
  • Opened by: Arun pala

Ticket #21153 - on moblie products are not loading when click on category

hi,

on mobile, products are not loading when click on category.. please find the attachment for error ..

Thank you

Attachments:

pkamp.png (108.6 KiB)

Comments

Arun pala 27 Mar 2021, 16:47

hi,

Thanks for reply.. i tried to upload a file but not working..
then i tried to line "$dataAccessor = new DataAccessor($mInstance→getDatabase());" but it is not working.. can you please give me solution for specific line..

Thank you

Fred 27 Mar 2021, 22:26

Please enable Debug Mode. I don't have access to your back office to to that myself

Arun pala 28 Mar 2021, 11:22

hi,

thank you for reply solved by myself by enabling debug mode...

thank you

Fred 28 Mar 2021, 11:40

You are welcome!

Ziga Polajnar 28 Mar 2021, 22:53

Hello

We have the same issue with AMP - front page loads normally but we get 500 error when we try to open categories.
I have tried your solution by uploading the category.php to the module but it doesn't seem to work.

Ziga Polajnar 28 Mar 2021, 23:36

Like i wrote, we have tried this solution - uploading the category.php to the module but it still doesn't seem to work

Fred 28 Mar 2021, 23:39

Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office

Ziga Polajnar 28 Mar 2021, 23:51

The second credentials should be correct (for site https://polenartactical.com/shop/ )

Fred 31 Mar 2021, 00:11

The issue has been fixed. Please test to confirm the change

Ziga Polajnar 31 Mar 2021, 22:16

It works great now. Thank you for your help!

Fred 01 Apr 2021, 10:39

You are welcome!