• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21183 - AMP Error 500 on category page only

My web mobile onlye have and error 500 on category page. The conflict is in faceted search module.

Comments

Esteve Blanch Barrot 30 Mar 2021, 18:20

my web are www.pontreyes.com

Fred 30 Mar 2021, 18:21

Hi, Esteve Blanch Barrot.
Try this solution https://support.promokit.eu/index.php?do=details&task_id=21102

Esteve Blanch Barrot 30 Mar 2021, 18:25

not work same problem

Fred 30 Mar 2021, 18:25

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP

Esteve Blanch Barrot 30 Mar 2021, 18:29

its ok

Fred 30 Mar 2021, 18:31

Unable to connect

Status:      	Connecting to 212.36.76.37:21...
Status:      	Connection established, waiting for welcome message...
Status:      	Plain FTP is insecure. Please switch to FTP over TLS.
Command:	USER alysum
Response: 	331 Password required for alysum
Command:	PASS ********
Response: 	530 Login incorrect.
Error:        	Critical error: Could not connect to server
Esteve Blanch Barrot 30 Mar 2021, 21:15

Excusem tue new password as entered

Esteve Blanch Barrot 30 Mar 2021, 21:16

And updated

Fred 30 Mar 2021, 23:32

The file is updated correctly.
But I see you have enabled Opcache https://pontreyes.com/phpinfo.php

Please disable it for a while

Esteve Blanch Barrot 31 Mar 2021, 15:34

I disabled, excuse me!

Fred 31 Mar 2021, 17:34

The issue has been fixed. Please test to confirm the change

Esteve Blanch Barrot 31 Mar 2021, 17:38

its perfect! whats the problem?

Fred 31 Mar 2021, 17:43

new Faceted Search module was not compatible with our AMP module

Esteve Blanch Barrot 31 Mar 2021, 17:46

ok! thanks

Fred 31 Mar 2021, 17:46

You are welcome!