• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 02.04.21, 12:53
  • Opened by: Thomas Cunaeus

Ticket #21200 - Captcha checkout problem

we are facing a problem with captcha module on checkout page. In other pages captcha is working correctly but in checkout, when trying to open new account, captcha is not taken into consideration at all.
We are getting this problem on console while debugging:

Uncaught (in promise) Error: reCAPTCHA placeholder element must be an element or id at recaptcha__de.js:281 at onloadCallback (scripts.min.js:1)

Thank you!


Fred 02 Apr 2021, 19:18

Hi, Thomas.
I just successfully registered and captcha works fine for me. you can see my email in back office [email protected]