- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 06.04.21, 14:24
- Opened by: Igor Kes
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21227 - Size Table
Hi,
we have an issue with module size table.
In BO we have some size table attached to products but in front there is completely different size table displayed. So in BO we linked sizetable A to product, but on front we have sizetable B displayed. When I update product the correct sizetable appears. But we have 1500 products so we dont want to update them all.
Comments
Have a look on attached screens:
See attached screens - in BO we have Engelbert Strauss Spodnie size table attached to product but in FO there is completely different sizetable displayed.
Attachments:
rozm1.PNG(334.4 KiB)rozmbo.PNG(46.9 KiB)your website still unavailable for me - https://take.ms/U0X3f
Hi the webiste went from developer’s webiste to production.
Please check website:
Site:
BO adress is updated in profile.
Hi.
I have checked out a couple of products and don’t see the problem. See the screenshot https://take.ms/mQoyB
Hi,
please check imagethat you sent me it is product “spodnie = trousers” with size table attached in module Spodnie Engelbert Strauss but on front module shows BUTY = SHOES see screenshot attached.
Can you please help it is quite urgent.
Attachments:
sizescreen2.PNG(15.4 KiB)Ok, I see now
Please disable Opcache in your server configuration to let me edit .php files
Hi, is it possible to recieve php file as attachement and we will upload them to server. Our shop administrator does not recomend to disable opcache as it is required by prestashop and may cause instability of our shop.
Additionaly he said it is possible to edit php files now without turning this cache off. If you need to clear cache to test changes just let us know.
Hi, is it possible to recieve php file as attachement and we will upload them to server. Our shop administrator does not recomend to disable opcache as it is required by prestashop and may cause instability of our shop.
Additionaly he said it is possible to edit php files now without turning this cache off. If you need to clear cache to test changes just let us know.
But I don’t even know a reason of the problem. I have to find a solution first, then I can say you what to do. That’s why I need disable Opcache temporary
Ok, OPCACHE is disabled.
ok.
We currently working locally. Strange that no one found this issue earlier
Ok, we are waiting for solution.
Hi is There any progress??
All works fine in our local installation. We are working on your server directly now
I edit the file /public_html/balticbhp.pl/modules/pksizeguide/pksizeguide.php but nothing is changed in the website
Is the path correct?
As I can see thee Opcache is disabled but I’m not able to edit files. Please try yourself
Hi
We edit PHP file with no issues and we are using The same ftp login nad password as yours . Can you send me this file so we can replace it ourselfs. Or code only and our dev will edit file.
There is still a cache issue.
I edit the file /public_html/balticbhp.pl/modules/pksizeguide/pksizeguide.php and have to wait about 5 minutes while the changes will be applied. Could you please check that?
Hi, we have a strong cache optimalization. If you open modules>superspeed module. There is a button clear all cache. You will immediately see all changes. You can use this button with no worries. After you make any changes you can just click this clear all cache button. I am available all Day so in case i will check messeges here
Can I disable it for a while?
I didn’t fix anything, but now it display correct size guide https://take.ms/L3UHK
Hi,
ok thank you I will check this for next 2-3 days and will come back with a feedback.
ok
Module works fine. Thanks for help.
You are welcome!