• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21280 - Problem editing the child and father theme

Hello,

I am writing because I am having a problem editing my parent and child theme. For some unknown reason when we make changes, they do not apply to the theme.

The website is https://www.babiek.es/

We have noticed this on the https://www.babiek.es/fabricantes where each brand has a different size. When we made the change in sizes and uploaded it, it was not applied within the web.

Is just like, the web just shows whatever she wants. I need help.

Attachments:

temahijo.png (167.1 KiB)

Comments

Fred 13 Apr 2021, 17:39

Hi, Sebastián.
That is a question of cache or wrong file editing, but not a problem of the theme.
Do you have enabled Prestashop cache? What file did you edit?

Sebastián Flores 14 Apr 2021, 09:50

Hi Fred,

We edit all the images of the brands to a fixed size, but it is not displayed, and we have deactivated the cache, regenerated images, but nothing works
We have edited all the images to the same size 350×350 If you can tell me where the images you have in the demo come from, we may not be making the change in the correct place
I mean this page
https://alysum5.promokit.eu/en/manufacturers

In our case, the images in this link have been modified
https://www.babiek.es/admin016vrvdbg/index.php/sell/catalog/brands/?_token=3mo0TJatj5kZiONlr8mGE-e-yTPcHT-c-bAcyDqcEOk And we see what is in the attached image

Thanks in advance,

Attachments:

Captura.PNG (97.8 KiB)
Fred 14 Apr 2021, 10:35

The theme doesn’t manage manufacturer’s images.
As you can see at the screenshot https://take.ms/ySvnqV there is just a variable that contains an url to manufacturer image
Please try to re-upload one image just for a test

Sebastián Flores 14 Apr 2021, 10:53

Hi Fred

We just uploaded new images but I still don’t see it

We have climbed on this mark
https://www.babiek.es/admin016vrvdbg/index.php/sell/catalog/brands/27/edit?_token=3mo0TJatj5kZiONlr8mGE-e-yTPcHT-c-bAcyDqcEOk Assistant screenshot

However, we do not see when we see it in the marks
https://www.babiek.es/fabricantes Assistant screenshot

Thanks in advance,

Attachments:

Captura.PNG (61.2 KiB)
Captura2.PNG (110.6 KiB)
Fred 14 Apr 2021, 11:55

Seems it show different images depends on product quantity https://take.ms/vF5MK

Try to add a product to your manufacturers.
As I wrote you above the theme doesn’t manage manufacturers images, it just display images received from prestashop

Sebastián Flores 14 Apr 2021, 20:55

Hi,

I made the test, but this does not work.

I left you the screencaps.

Please i need help.

Attachments:

babiek2.png (178.8 KiB)
babiek3.png (168 KiB)
Fred 15 Apr 2021, 00:01

I don’t understand how it’s possible.
The theme doesn’t manage manufacturers images.
Do you have an option to test it out with Classic prestashop theme?