• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21280 - Problem editing the child and father theme

Hello,

I am writing because I am having a problem editing my parent and child theme. For some unknown reason when we make changes, they do not apply to the theme.

The website is https://www.babiek.es/

We have noticed this on the https://www.babiek.es/fabricantes where each brand has a different size. When we made the change in sizes and uploaded it, it was not applied within the web.

Is just like, the web just shows whatever she wants. I need help.

Attachments:

temahijo.png (167.1 KiB)

Comments

Fred 13 Apr 2021, 17:39

Hi, Sebastián.
That is a question of cache or wrong file editing, but not a problem of the theme.
Do you have enabled Prestashop cache? What file did you edit?

Sebastián Flores 14 Apr 2021, 09:50

Hi Fred,

We edit all the images of the brands to a fixed size, but it is not displayed, and we have deactivated the cache, regenerated images, but nothing works
We have edited all the images to the same size 350x350
If you can tell me where the images you have in the demo come from, we may not be making the change in the correct place
I mean this page
https://alysum5.promokit.eu/en/manufacturers

In our case, the images in this link have been modified
https://www.babiek.es/admin016vrvdbg/index.php/sell/catalog/brands/?_token=3mo0TJatj5kZiONlr8mGE-e-yTPcHT-c-bAcyDqcEOk And we see what is in the attached image

Thanks in advance,

Attachments:

Captura.PNG (97.8 KiB)
Fred 14 Apr 2021, 10:35

The theme doesn't manage manufacturer's images.
As you can see at the screenshot https://take.ms/ySvnqV there is just a variable that contains an url to manufacturer image
Please try to re-upload one image just for a test

Sebastián Flores 14 Apr 2021, 10:53

Hi Fred

We just uploaded new images but I still don't see it

We have climbed on this mark
https://www.babiek.es/admin016vrvdbg/index.php/sell/catalog/brands/27/edit?_token=3mo0TJatj5kZiONlr8mGE-e-yTPcHT-c-bAcyDqcEOk Assistant screenshot

However, we do not see when we see it in the marks
https://www.babiek.es/fabricantes Assistant screenshot

Thanks in advance,

Attachments:

Captura.PNG (61.2 KiB)
Captura2.PNG (110.6 KiB)
Fred 14 Apr 2021, 11:55

Seems it show different images depends on product quantity https://take.ms/vF5MK

Try to add a product to your manufacturers.
As I wrote you above the theme doesn't manage manufacturers images, it just display images received from prestashop

Sebastián Flores 14 Apr 2021, 20:55

Hi,

I made the test, but this does not work.

I left you the screencaps.

Please i need help.

Attachments:

babiek2.png (178.8 KiB)
babiek3.png (168 KiB)
Fred 15 Apr 2021, 00:01

I don't understand how it's possible.
The theme doesn't manage manufacturers images.
Do you have an option to test it out with Classic prestashop theme?