- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 15.04.21, 16:52
- Opened by: Pawel Mroczkowski
- Closed by: Fred
- Closed on: 17.04.21, 10:48
- Reason: Closed
- Comment: Glad to help!
Ticket #21302 - Unable to load widget. Make sure the module "pk_isotope" is installed and enabled
Hello support team!
One of the modules is not loading or is missing. On my homepage i have this message:
Unable to load widget. Make sure the module “pk_isotope” is installed and enabled
Perhaps this is configuration issue. Let me know what to do with that.
Kind Regards
Comments
Hi, Pawel.
Yes. Just replace that widget with “Isotope” widget which you can find in the widgets list. We will fix that in the next update.
Hi Fred
Where do I need to make this change?
Can you provide me a quick instruction?
Thanks!
Here is a screenshot of Isotope widget https://take.ms/FkGfh
I opened Layout Builder > Page Builder > [I selected “electronics” layout profile] but I can not find where is the issue in that setup.
Also I can not find any pk_isotope or isotope widget. Perhaps I am looking in wrong place. Let me know where to dig.
Thanks!
Attachments:
ALYSUM-electronics-missing-wi...(79.2 KiB)Hey I found it.
Should I remove PrestaShop Module below revolution slider widget?
Thanks.
Attachments:
ALYSUM-electronics-missing-re...(47.4 KiB)Yes, remove Prestashop Module widget and add a new one where select Isotope widget
We current;y working on update to fix this misconfiguration