• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21388 - pkhi-item-title show other customers name instead of the account owner name

Please take a look at the video, so you can understand the problem

https://monosnap.com/file/9bTtP4YzwQN9QlkWFlWcoYJjkF6ewb

When I sign up the login home button on the header show another name and not the name of the customer.

Can you tell me what to do to solve this please !

Comments

Fred 27 Apr 2021, 10:48

Hi, Alexandre.
Never seen such problem before.
Please check out this option https://take.ms/RjmXV and disable it

Alexandre Bertrand 27 Apr 2021, 11:20

Hi Fred !

The option is disabled by default !
i really don't know what to do.

Fred 27 Apr 2021, 11:22

do you have an option to switch to Classic prestashop theme and check the issue out there?

Alexandre Bertrand 27 Apr 2021, 11:31

Yes i can but i'm afraid to lose many all the newest futures our website is online and we have many customers that are online right now

i will check it tonight.

Fred 27 Apr 2021, 17:23

Maybe better to create a copy of current shop for testing purposes?

Alexandre Bertrand 27 Apr 2021, 18:17

I'm working on that right now

Fred 27 Apr 2021, 19:02

Ok