• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 11.05.21, 16:02
  • Opened by: Antonio Santacruz

Ticket #21490 - Page doesn't load

My page cant load at first try. Console says that $ and Jquery is not defined.
After 3 o 4 reloads i can go trough the store, but when I click in any article, the images dont load.

The website is modaslaia.com

Attachments:

Captura2.PNG (25.2 KiB)
Captura4.PNG (239.7 KiB)

Comments

Antonio Santacruz 11 May 2021, 16:08

I have to add jquery 3.2.0 in head to fix the entrance to the store, but i cant solve the problem with the images in product page.

Fred 11 May 2021, 20:53

Hi, Antonio Santacruz.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP

Antonio Santacruz 12 May 2021, 08:43

Hello I just filled all fields in my profile.
Check it out, because the first time you try to enter to the website the loader stucks and you have to reload, because the fails on js in console.

Regards

Fred 12 May 2021, 10:59

I have disabled this option https://take.ms/H9Rp3 now it seem works fine