- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 13.05.21, 19:04
- Opened by: Araon Ballesteros
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21513 - Revolution Slider Error
When browsing the store and clicking on some buttons, the message appears: Revolution Slider Error.
I atach an image
What should I do?
Comments
How to reproduce the issue?
all works fine for me https://take.ms/GersO
Please test out with disabled Maintenance mode
Hi Fred, the error no longer appears and I get a new one.
1) You can reproduce it, I enter the store from a guest user, then I enter to see a product and then I click on the logo and I get an infinite loop.
I attach image.
2) Now it takes a long time to load the first page of the store, why?
P.S. Why did you set the IP 31.182.218.247 as the maintenance IP?
Attachments:
eror-when-clic-over-logo.jpg(124.6 KiB)Hi again,
The error Revolution Slider Error continues. You can reproduce it when entering the store after you have done a previous navigation or click on the logo.
The error is the same as the one already reported, it is seen at the bottom of the image and I attach image captures
Please check it
Attachments:
revolution-slider-error-2.jpg(114.4 KiB)Please test out with disabled Maintenance mode
Fred, can you check please. There are two times that you tell me to test with disabled Maintenance mode, that’s what I do.
I attach the image again, the use case is, when I enter it does not load, it enters a loop, I have to reload the page and finally it loads the main page.
The same message comes out, what can i do?
Can you solve it or not?
Attachments:
revolution-slider-error-3.jpg(132.5 KiB)I have disabled this option - https://take.ms/9AZnVK
Looks like it caused the problem