• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 17.05.21, 23:16
  • Opened by: BOUSLIHIM MOHCINE

Ticket #21530 - when I access an article I only have the thumbnail displayed but the main image is not displayed

when I access an article I only havethe thumbnail displayed but the main image is not displayed

Attachments:

Capture.PNG (86.7 KiB)

Comments

Fred 18 May 2021, 09:39

Hi, BOUSLIHIM MOHCINE.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP

BOUSLIHIM MOHCINE 19 May 2021, 20:48

Its OK now after updating prestashop but i have the same problème with amp mobile website

Fred 19 May 2021, 22:08

I need to see the problem.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile

BOUSLIHIM MOHCINE 20 May 2021, 00:04

ok it's done

Fred 20 May 2021, 19:55

As I can see the image works fine now - https://take.ms/SssyS

As for the AMP, you have to enable "https" protocol