- Priority: High
- Status: Closed
- Theme: Alysum
- Private: No
- Open Date: 19.05.21, 21:09
- Opened by: Elie Naulleau
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21540 - front office down for no explanaible reason
My shop is in distress for no obvious reason (no shop, module or theme update, no product added in the catalog) : Error 503 Backend fetch failed, guru mediation , etc.
But if I switch to the prestashop classic theme, the shop works again.
The backend works fine.
Last order was yesterday 14h07. Today at noon I noticed the shop was not functional anymore.
I have enabled DEBUG mode but no message was displayed.
Please help !