• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 24.05.21, 09:07
  • Opened by: Arun pala

Ticket #21555 - Promokit Captcha is not working on my contactus page .. Please check..

Hi,
i installed and active Promokit Captcha module .. but it is not working on site.. can you guys please check it...

Thank you

Comments

Fred 24 May 2021, 10:14

Hi, Arun pala.
One of your module adds a script what causes the error on the contact page. The script is following:

$(function(){
  $(".reflinks").remove();
});

which module causes the problem I can't say, but there is no such code in our modules

Arun pala 24 May 2021, 11:25

Hi, thanks for reply.. now what to do? you want me to remove this code?? or you can you something at your end??

Thanks

Arun pala 24 May 2021, 11:35

this is my another important module ..

Fred 24 May 2021, 13:08

I have no idea. That is not our module. Try to disable it and check is the captcha works or not

Arun pala 28 May 2021, 14:46

Hi, i disabled the related module and check the contact us form but captcha still not working .. can you please check the issue..

Thanks

Fred 28 May 2021, 17:09

But I keep seeing the error caused by some module - https://take.ms/8gQM9

Please disable it and let me know