• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 26.05.21, 15:08
  • Opened by: Delbart Guy

Ticket #21577 - Theme color change bug

I have a problem, I would like to configure my site in black color, when I am in the settings it is configured in black but the website displays it in pink, I tried to add CSS but it does not work. I have emptied all my caches.


Fred 27 May 2021, 10:07

Hi, Delbart.
Go to Advanced Parameters → Performance and disable "Cache" and "Smart cache for CSS" options

Delbart Guy 27 May 2021, 10:14

All caches are deactivated but I still have this problem

Fred 27 May 2021, 10:16

I just changed page background with no problem https://take.ms/2EtEl

Delbart Guy 27 May 2021, 10:22

There is no tab to change these colours? because my theme is set to black and not pink.
https://zupimages.net/up/21/21/bd82.png https://zupimages.net/up/21/21/3mrf.png

Delbart Guy 27 May 2021, 12:28

Was it you who put the background in black?

Fred 27 May 2021, 12:55

Yes, I changed the background to black in the theme settings. And it works with no problem, as you can see

Delbart Guy 27 May 2021, 15:10

No, that's not where I want to change the colour, I've put 2 images on the screen.
You can put the background back as it was before.

I sent you 2 images where the colours are pink, this is where I want to change them to black and I can't find where it is because there is no tab for changing the colours.

Fred 27 May 2021, 16:15

Ok, I see.
Here is what you need to do - https://take.ms/IDgr9

The same for footer