• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 28.05.21, 15:33
  • Opened by: Kevin Rechsteiner

Ticket #21587 - Conflicts with module Pretty URLs from FME Modules

Dear support

When the module “Pretty URLs - PrestaShop Addon” is active, the pages for the functions Promokit Comparison and Promokit Favorites do not work and result in 404 errors.

The Promokit WishList however works.

Do you have any recommondations about a compatible friendly URL module or are there settings or fixes we can apply?

We use Prestashop on PHP 7.3 .

You can test it by clicking the links on the your account page or by using the comparison button.

Best regards,


Fred 28 May 2021, 17:10

Hi, Kevin.
We never notice this problem before.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP, we will try to find a solution

Kevin Rechsteiner 28 May 2021, 17:14

I added the details. Thank you.

Fred 28 May 2021, 17:19

Please try now, it seem to work

Kevin Rechsteiner 01 Jun 2021, 08:25

Hi Fred,

Thank you, it works now. What did you do?

Fred 01 Jun 2021, 09:27

Just disabled the method that managed the url of the module controller

Kevin Rechsteiner 01 Jun 2021, 14:04

Ok, will that stay with Theme updates or will the update override that change?

Fred 01 Jun 2021, 14:05

We are thinking how to do that better. Can't say yet