- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 31.05.21, 09:46
- Opened by: Sophia Kulakova
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21592 - cart and product preview does not work
Hello, I have created a new website and adding to cart and product preview does not work for me. And after I switched to the standard theme, check if there is a problem in the theme, and turned the theme alysum back on, the product page does not open. I attach an error in the screenshot, it occurs after clicking on the preview. New website http://new.skulakova.beget.tech/ru/
Comments
Hi, Sophia.
But it works fine in your first website.
Try to reset the Shopping Cart module
the first site does not have a facebook module. I already discovered from your tickets that there is a problem with adding to cart in it. And when I disable it, the products are added to the cart, but the product page and preview still don’t work. And I cannot delete the fb module, an error occurs
I see the following message by the new link
Yes, due to the fact that we could not find the error, we reinstalled everything. Now everything is in order and it seems there are no errors. But I edited the view of the category page, and the filter stopped displaying for me. And I would also like to make it horizontal, is there such a possibility? Here is a link to the new site http://new.amberheart.ru/ru/10-busy-iz-yantarya
Currently there is no way to have horizontal filter.
As for the layout question (missed sidebar) you have to go to the Design → Themes, find there “Configure your page layouts” and click on “Choose Layouts”. You have to change layout for category page there
Yes, I have already selected the layout, but the filter is not displayed on the page. Empty space
Attachments:
Снимок экрана 2021-06-04 1305...(294.1 KiB)Unable to login to your back office
updated
It works with default category layout but now with Page builder category page. Can’t find a reason yet. I have switch your category page to default layout for a while
yes i see when can you find the reason?
Hope soon. Strange issue, need some time
The issue has been fixed. Please test to confirm the change
Yes, everything is fine. Thank you
Great!