- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 06.06.21, 12:28
- Opened by: Alberto Torrent
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21632 - I have a big problem
In mobile version when I click on an article the same image always comes out,
it only happens in mobile version
My site: https://terminalbenicarlo.com/
Comments
Hi, Alberto.
The issue has been fixed. Please test to confirm the change
No, Y I have problem, see a video please http://miwebempresa.es/1.avi
In mobile version every time I click on an image the same image always appears, please help me
as I can see you are using outdated AMP module. Can I install the latest version for you?
Where is this module for donwload?
go to themeforest and download it in your account
I have downloaded the update, but I download pkamp module and have this pk_amp, I don´t understant.
1. copy the module from archive
alysum-v.7.0.0.zip/dependencies/modules/pkamp to your /ROOT/modules
copy amp module templates from
alysum-v.7.0.0.zip/templates/mobile to /ROOT/themes/alysum/templates
2. Go to Modules Catalog and install the new AMP module
I don´t understant this steep, my English isn´t good https://prnt.sc/14xn9ke
can you help me please?
Let me do that for you, it will be much faster
very thanks!
The module has been updated
My problem is the same, it does not work correctly, can you help me?
http://miwebempresa.es/1.avi
Go to AMP settings → Cache and disable local cache
I don´t found this option, can you help me please?
https://take.ms/A2eZE
I disable this option, but all it´s the same. can you help m eplease?
I don´t understant!
Do you see the links on mobile? I have cleared cache, I see a problem, can you help me please?
I have a problem for many days, I have paid for a template and you ignore me,in my mobile version the same image always comes out
I need your help!
I have a problem for many days, I have paid for a template and you ignore me,in my mobile version the same image always comes out
I need your help!
Hi, Alberto
Sorry for the delay.
I’ll try to find a solution for you tomorrow
Can I enable Friendly URLs in your back office? That’s necessary to have properly working AMP http://alysum5.promokit.eu/promokit/documentation/amp/troubleshooting.html
Yes please
When I’m trying to enable Friendly URLs I see the following error https://take.ms/MuOtQ
That is not related to the theme configuration. Please enable Friendly URLs
you already have the urls activated, can you help me please?
I just have the urls activated, can you help me please?
I have solved the problem, your support is very bad,
never again buy a product of your brand, never more!!
Yes, I see.
Looks like all works fine now https://take.ms/1xgqt