• Priority: High
  • Status: Assigned
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 11.06.21, 16:09
  • Opened by: Lisa Keeling

Ticket #21678 - Configuring VAT rates for different EU countries

Hello. I am trying to configure the individual VAT rates for each EU countries as per the new regulations coming into play on 1st July and I cannot seem to do it. When enable a VAT rule under VAT section and test it doe that shipping address it shows VAT INCL £0.00. I have researched a solution but the recommendations are to set it a product level. Which I have done and it works but only for one country at a time. How do I enable a list of countries at their own VAT rates - set up in VAT section? See screenshots. Thank you.

Attachments:

PS2.png (268.1 KiB)
PS1.png (211.6 KiB)

Comments

Fred 12 Jun 2021, 11:06

Hi, Lisa.
I'm not sure that is a question regarding the theme's configuration.
You have to ask prestashop community/support how to achieve that. I really don't have an answer for you

Lisa Keeling 12 Jun 2021, 11:19

I have asked Prestashop and read around many forums but cannot find a solution, i thought this would be something you could advise on. Do you have set up instructions for this section from alysum?

Fred 12 Jun 2021, 11:25

I advice you to install the latest prestashop version as a test shop and try to configure taxes as you need.
If it will work in Classic theme but not in Alysum, then we will try to find a solution.

Lisa Keeling 12 Jun 2021, 12:22

I have the latest version in our dev site and that is where I am testing the set up and that's what the screenshots are from and its not working.