- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 11.06.21, 16:09
- Opened by: Lisa Keeling
- Closed by: Fred
- Closed on: 16.06.21, 12:41
- Reason: Closed
- Comment: Glad to help!
Ticket #21678 - Configuring VAT rates for different EU countries
Hello. I am trying to configure the individual VAT rates for each EU countries as per the new regulations coming into play on 1st July and I cannot seem to do it. When enable a VAT rule under VAT section and test it doe that shipping address it shows VAT INCL £0.00. I have researched a solution but the recommendations are to set it a product level. Which I have done and it works but only for one country at a time. How do I enable a list of countries at their own VAT rates - set up in VAT section? See screenshots. Thank you.
Comments
Hi, Lisa.
I’m not sure that is a question regarding the theme’s configuration.
You have to ask prestashop community/support how to achieve that. I really don’t have an answer for you
I have asked Prestashop and read around many forums but cannot find a solution, i thought this would be something you could advise on. Do you have set up instructions for this section from alysum?
I advice you to install the latest prestashop version as a test shop and try to configure taxes as you need.
If it will work in Classic theme but not in Alysum, then we will try to find a solution.
I have the latest version in our dev site and that is where I am testing the set up and that’s what the screenshots are from and its not working.
I’m talking about Classic theme.
We can only help you in case if problem with the theme. I’m not sure the problem you have is related to the theme. That’s why I asked you to check that out with Classic theme