- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 13.06.21, 13:58
- Opened by: graeme bale
- Closed by: Anonymous Submitter
- Closed on:
- Reason:
Ticket #21690 - unable to install
Trying to install for the first ime, and I get error message.
Cannot install module pkcaptcha. Before installing this module, you have to install this/these module(s) first:
- contactform
Comments
I already have a contactform module installed, in module root directory.
Contact form anti-spam: reCAPTCHA and blacklist
v1.1.4 - by Presta.Site
Hi, graeme bale.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP
ftp details added to profile.
please be aware this is a copy of a live site.
and please advise any changes made to get installed
thanks - graeme
I have installed Captcha module for you
not working. Cannot access modules as fatal error occurs.
and cannot get past home page, as newsletter splash screen pops up, and unable to close it.
Please read carefully the error messages
Right now I see the error caused by the “smartultimatevcaddons” module
Ok. The module smartultimatevcaddons was never enabled, so should not have had any impact. But never mind it has been deleted, and I can now access the modules page.
But for some reason your newsletter popup page will not close. The only way is to disable it in the Promokit Popup theme settings. Maybe a bug??
Many thanks for help.
Where I can see the issue?
There is no our theme here https://gb-online.co.uk/new-dev