• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 14.06.21, 18:46
  • Opened by: Tobiasz Królak
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21704 - Starting mobile ends up with 500, the same happens when I try to compare products

As in title. I have attached 500 errors.

Attachments:

screencapture-zbiorniki-8888-... (1 MiB)

Comments

Tobiasz Królak 14 Jun 2021, 18:47

Second 500

Fred 14 Jun 2021, 18:48

Hi, Tobiasz.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP

Tobiasz Królak 14 Jun 2021, 18:55

Hi,
unfortunately I am not on prod yet

Fred 14 Jun 2021, 19:01

Ok, try to disable Cache in your prestashop

Tobiasz Królak 14 Jun 2021, 19:24

I Have compilation every time, and cache off and that does not help

Fred 14 Jun 2021, 19:25

It’s hard to understand what’s wrong remotely.
Could you please install all online?