- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 22.06.21, 16:56
- Opened by: Thomas HULIN
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21791 - Blank homepage after update in 7.0
Hi,
i have a blank page since the last update and i can’t update promokit module. And i can’t change product page theme.
Thanks.
Comments
As I can see the theme is not fully updated. How did you make the update?
Hi ! the update don’t find the server automatically, so i have copied file in FTP in theme/alysum and /modules
strange, but theme files are not updated, as I can see.
all files of 7.0 are here no ?
i have copied all folders
yes, you just need to copy all folders/files
yes i have tried it but all is break. i have restore a backup before the update… i try with button…
because i have lost all sub menu, AMP page etc…
We currently working on broken automatic update, hope to fix it soon
ah yes tell me when is ok please
ok
can you see blank page on AMP on category page and product page ?
thx
Can I update the theme for you?
yes of course
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and Server through FTP
it’s ok for fields
The theme is updated.
Do you use some additional cache? because some changes are not applied
i disable modpagespeed, it’s the only cache system.
i can see blank product page thx
name of the page of product in page builder : “page produit”
I edit the file /web/themes/alysum/templates/catalog/product.tpl but nothing changed in the product page
is the path to the theme correct? Is the cache disabled now?
Yes cache is disable. Date of files has changes in folders ?
Ah you haven’t the good FTP credentials. I have create newest in my profile. sorry
To repair product page, i have juste click on “save” in theme settings 2020 > Product page. But the home as disapear …
Please try now, everything should work fine
the home is ok but how choose my personal product page ? i can’t select it … i am afraid to break all site.
thx
Now it works
You can change the layout of product page in the file /web/modules/pspagebuilder/pspagebuilder.php
at the line #388
Thanks, now i have an error in logs :
PHP Fatal error: Uncaught Error: Class ‘Promokit\\Module\\Pkthemesettings\\Cache\\Cache’ not found in /var/www/clients/client1/web24/web/modules/pkheaderitems/pkheaderitems.php:308\nStack trace:\n#0 /var/www/clients/client1/web24/web/modules/pkheaderitems/pkheaderitems.php(62): Pkheaderitems→getModuleConfig()\n#1 [internal function]: Pkheaderitems→__construct()\n#2 /var/www/clients/client1/web24/web/src/Core/Foundation/IoC/Container.php(123): ReflectionClass→newInstance()\n#3 /var/www/clients/client1/web24/web/src/Core/Foundation/IoC/Container.php(153): PrestaShop\\PrestaShop\\Core\\Foundation\\IoC\\Container→makeInstanceFromClassName(’pkheaderitems’, Array)\n#4 /var/www/clients/client1/web24/web/src/Core/Foundation/IoC/Container.php(166): PrestaShop\\PrestaShop\\Core\\Foundation\\IoC\\Container→doMake(’pkheaderitems’, Array)\n#5 /var/www/clients/client1/web24/web/src/Adapter/ServiceLocator.php(65): PrestaShop\\PrestaShop\\Core\\Foundation\\IoC\\Container→make(’pkheaderitems’)\n#6 /var/www/clients/client…’
as I can see the file /var/www/clients/client1/web24/web/modules/pkheaderitems/pkheaderitems.php is fixed
that seems an old log