- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 23.06.21, 09:11
- Opened by: Gianfranco Ruggeri
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21793 - the alyssum builder disappear and I cannot work on the home page
Hi support,
in frontend the home is visible but if I try to use the builder I find a blank page: I see only the tab with the selection of the device.
Can you please help me with that?
Comments
Hi, Gianfranco Ruggeri.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
I’ve put my details ftp
The issue has been fixed. Please test to confirm the change
hi
the builder doesn’t work and the home page is blank
The issue has been fixed. Please test to confirm the change
hi Fred the home is now visible but the builder doesn’t work. any suggestion?
The Page builder works fine for me https://take.ms/sTzr4
Where I can see the issue?
hi fred,
is in infinite loading
Attachments:
Schermata 2021-06-24 alle 10....(289.7 KiB)I’m now asking to my developer if for him works
fred is ok now
I delete cache
thanks a lot. Very nice support.
You are welcome!