• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 24.06.21, 09:57
  • Opened by: Daniel Jimenez
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21807 - AMP - Error 404

Hello
I just installed the theme, in a clean installation and updated to 1.7.7.5, without making any changes to the store, and the AMP does not work, gives error 404.

Can you help me?
Thanks

Attachments:

Captura de pantalla 2021-06-2... (57.1 KiB)

Comments

Fred 24 Jun 2021, 10:09

Hi, Daniel.
Please check out AMP documentation here https://alysum5.promokit.eu/promokit/documentation/amp/troubleshooting.html

Daniel Jimenez 25 Jun 2021, 14:25

Thank you. Surely it’s by SSL. I have disconnected the forced amp until I configure the web to ssl.
I have more problems, the carousel of the images, does not work. It loads all the images in block and does not make carousel, nor do the arrows appear (in backoffice and frontoffice).
The last problem is that on category pages, the product only displays one image, when you pass the cursor it does not go to the next image.
Can you help me?

Fred 25 Jun 2021, 14:36

Do you have enabled Friendly URLs?
Is the AMP module uninstalled, because it doesn’t work for me at all http://aqoklttl-cp47.webprestashop.com/pruebaz/mobile

Daniel Jimenez 25 Jun 2021, 14:40

Yes I have enable the Friendly URLs.
Yes, i disconnected it. Test it without /mobile
http://aqoklttl-cp47.webprestashop.com/pruebaz/ http://aqoklttl-cp47.webprestashop.com/pruebaz/novedades (for example)
Now the the query is about the general theme, not about the amp.

Fred 26 Jun 2021, 10:52

Ok, but if you disabled AMP what’s the problem now? The page woks fine for me https://take.ms/n7YHS

Daniel Jimenez 28 Jun 2021, 08:44

Yes I have enable the Friendly URLs.
Yes, i disconnected it. Test it without /mobile
http://aqoklttl-cp47.webprestashop.com/pruebaz/ http://aqoklttl-cp47.webprestashop.com/pruebaz/novedades (for example)
Now the the query is about the general theme, not about the amp.

Daniel Jimenez 28 Jun 2021, 08:46

Carousel doesn’t work in the home web. Also the Multi-image of the products in the category doesn’t work.
Can you Help me?

Fred 28 Jun 2021, 10:31

Please update the theme to the latest version 7.0.1

Daniel Jimenez 28 Jun 2021, 10:52

Great!! Issue is solved ;).
Thanks so much.

Fred 28 Jun 2021, 10:52

You are welcome!

Daniel Jimenez 07 Jul 2021, 16:22

Hi,
I’m using a module what changes Prestashop URL‘s, is there a way for the AMP to work this way?
I can’t remove that a module of URL‘s because if i remove it, it generates a 404 error and would lose all seo.

if I disable the amp module, is nothing wrong? or is there a way for both modules to work together?

Thanks!!!

Fred 07 Jul 2021, 22:52

AMP is just an option, you can disable it with no worries