• Closed by: Fred
  • Closed on: 28.06.21, 17:40
  • Reason: Closed
  • Comment: Glad to help!

Ticket #21829 - disappeared "add to cart" button

Hi,
since yesterday the “add to cart” button on the desktop site disappeared, on the amp site it works.
Shopping is not possible from the desktop site. the site is not in catalog mode.

Attachments:

Schermata 2021-06-28 alle 12.... (102.7 KiB)

Comments

Fred 28 Jun 2021, 12:18

Hi, Marco De Benedictis.
What did you do before?
I’m not sure that’s theme’s problem. Is the Add to cart button available in Classic Prestashop theme?

Marco De Benedictis 28 Jun 2021, 12:20

I didn’t do anything, yesterday we were just understanding some problems on the home page and the creative elements module on the other open ticket

Marco De Benedictis 28 Jun 2021, 13:25

from the smartphone (amp) with “creative elements” disabled the “add to cart” button is active and works

Marco De Benedictis 28 Jun 2021, 14:13

Theme Settings> modules gives me these errors and pressing “fix hooks state” does not fix it

Attachments:

Schermata 2021-06-28 alle 14.... (79.6 KiB)
Fred 28 Jun 2021, 16:11

Please review your customer CSS. You added a code what hides the Add to cart button.
I spent 30 minutes to find that.

Please be very careful with everything you add into the theme!

Marco De Benedictis 28 Jun 2021, 17:08

ok, now it works. But the same CSS had been running for months without creating problems, it is with the new update that it created problems.
Thanks for the support