• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21847 - Products on Category , Mobile

Good morning
I have a problem in the eshop I made.
When I enter a category it shows me fewer products or none of them that exist. One such category is accessories and the category with shorts. Can you see it?
The url is https://www.km-boutique.gr/ With appreciation,

Comments

360 Digital Bird 30 Jun 2021, 14:48

I’ll give you a more detailed picture of what we want to fix.
Well, what we want in Mobile is for the products of the child categories to appear in the parent categories, without having to match them there. We do not tease product registrations because they are made by ERP

Thank you,

Fred 01 Jul 2021, 10:19

Hi, 360 Digital Bird.
I never seen such problem before. AMP version always show the same product list as desktop.
Did you customised something in the prestashop or products?

360 Digital Bird 01 Jul 2021, 11:12

Good evening,
the products are connected via erp and appear in the prestashop.
The customer in erp has put the products that they are in the child category.
It’s just that the problem is that it happens to certain products, not in general.

Fred 01 Jul 2021, 22:49

What is ERP?
By default all works fine.
As I know you have another website with our theme. Is there the same issue?

360 Digital Bird 02 Jul 2021, 14:50

ERP is a computer software of the company and its warehouses connected to the eshop.
Yes it is the theme we bought from you to create a lot of eshop.

Fred 02 Jul 2021, 17:40

You are first who use ERP and you also first who has such problem. Looks like that’s your unique issue.
We currently have small vacation and not able to help you with your custom prestashop configuration
But default AMP works with no problems