• Closed by: Fred
  • Closed on: 08.08.21, 08:39
  • Reason: Closed
  • Comment: Glad to help!

Ticket #21919 - In amp version, when you select more than one unit of a product to add the cart, adds all the stock

In normal version, when you chose, for example, 2 units of one product to add the cart and click to, add to the cart, everything works fine, add 2 units of the produt to the cart.

But in amp version, when you do the same it adds ALL the stock to the cart. Its in the website entrecosmeticos.com

Comments

Fred 13 Jul 2021, 17:03

Could you please give me a link to a page where I can see the issue?

Douscents Consulting 14 Jul 2021, 10:01

https://entrecosmeticos.com/depresores/446-espatula-facial100uds-beauty.html

Only happens in amp version. Also, in amp version too, when you add quantitys to an item, automatically appear not available. You can see this in this article too.

Douscents Consulting 14 Jul 2021, 10:02

I mean, even when they have stock enough. In fact if you add one item and then go back to one it still appear the not available label.

Fred 16 Jul 2021, 22:42

Do you mean this message appears after add to cart? https://take.ms/QBGce

Douscents Consulting 19 Jul 2021, 12:59

Yes, but the proble is not the message itself. The problem is that once you pick more than one unit of a product and added to cart it adds all the quantity in the store. The message is another problem, but i think they´re both related

Douscents Consulting 27 Jul 2021, 09:01

Any update on this? 8 day has been past since my last response and still nothing! And this is a big issue, because the web is in production already. We need a solution for this as soon as posible.

Fred 27 Jul 2021, 09:11

Sorry for the delay
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server
Currently I’m not able to login/connect

Command:	USER rizzola@miwebtemporal.com
Response: 	331 User rizzola@miwebtemporal.com OK. Password required
Command:	PASS ************
Response: 	530 Sorry, but I can't trust you
Error:        	Critical error: Could not connect to server
Douscents Consulting 27 Jul 2021, 11:11

As i told you in my first reply, is not in rizzola, is in entrecosmeticos.com, the other license we have.

Fred 27 Jul 2021, 14:47

I’m sorry, my bad.
Now it should work correctly https://take.ms/EOPRR