What theme version did you install? Looks like a modules conflict, did you install the theme to clear prestashop? (with no third party modules installed there)
Unable to load template ‘file:_partials/heading.tpl’ in ‘module:pspagebuilder/views/templates/front/widgets/widget_blogposts.tpl’ in smarty_internal_template.php line 195 at Smarty_Internal_Template→render()
the page builder module is not copied properly to your prestashop. some files are missing, as I can see. Please copy the module folder manually from theme archive to your server
i’ve dependencies/modules copied but i don’t encountered pagebuilder module in /modules on zip file. I’am crazy with this and I can not to be too much time with this problems.
Error_ Unknown column ‘date_add’ in ‘order clause’<br /><br /><pre> SELECT cp.`id_product` as id FROM `psv2_category_product` cp WHERE cp.`id_category` = 2 ORDER BY `date_add` desc LIMIT 4</pre> at line 769 in file classes/db/Db.php
You have all access data for repair this problem. Can you do it?
It seems configured correctly now, but there are problems with server configuration 1. Please disable “modsecurity” module in your server (recommended by prestashop) 2. Add more memory, because prstashop always falling down into the error “PHP Fatal error: Allowed memory size of 201326592 bytes exhausted (tried to allocate 121307136 bytes) in Unknown on line 0’”
hi: We have done what you indicated and the more memory it is given, the more memory it consumes and the modsecurity does not jump at any time. We have also tried disabling modsecurity and it returns in both cases: error 500
also if we configure something in the admin in the option promokit general settings it returns:
1/1) ContextErrorException
Warning: require (/home/nogaarts/www/var/cache/dev/ContainerXghk9hy/getPrestashop_UserProviderService.php): failed to open stream: No such file or directory in appDevDebugProjectContainer.php line 2738 at require () in appDevDebugProjectContainer.php line 2738 at appDevDebugProjectContainer→ load (’getPrestashop_UserProviderService.php’) in getPrestashop_RouterService.php line 12 at require (’/ home / nogaarts / www / var / cache / dev / ContainerXghk9hy / getPrestashop_RouterService.php’) in appDevDebugProjectContainer.php line 2738 at appDevDebugProjectContainer→ load (’getPrestashop_RouterService.php’) in appDevDebugProjectContainer.php line 3109 at appDevDebugProjectContainer→ getPrestashop_Bundle_Routing_Converter_LegacyUrlConverterService () in appDevDebugProjectContainer.php line 3368 at appDevDebugProjectContainer→ getPrestashop_LegacyUrlListenerService () in appDevDebugProjectContainer.php line 4023 at appDevDebugProjectContainer→ ContainerXghk9hy \ {closure} () in EventDispatcher.php line 231 at EventDispatcher→ sortListeners (’kernel.request’) in EventDispatcher.php line 61 at EventDispatcher→ getListeners (’kernel.request’) in ContainerAwareEventDispatcher.php line 129 at ContainerAwareEventDispatcher→ getListeners (’kernel.request’) in TraceableEventDispatcher.php line 259 at TraceableEventDispatcher→ preProcess (’kernel.request’) in TraceableEventDispatcher.php line 137 at TraceableEventDispatcher→ dispatch (’kernel.request’, object (GetResponseEvent)) in HttpKernel.php line 127 at HttpKernel→ handleRaw (object (Request), 1) in HttpKernel.php line 68 at HttpKernel→ handle (object (Request), 1, false) in Kernel.php line 200 at Kernel→ handle (object (Request), 1, false) in index.php line 82
In addition, it does not allow the slide of the red theme style to be imported, nor to load that theme specifically. I would also like to know if once these errors are corrected I can feel free to update the theme when necessary, knowing that it is completely corrected or I have to be careful and I cannot touch anything. I would also like to know what all these problems are due to
The issue has been fixed. Please test to confirm the change I have added Menu widget what Recommend to use instead of “Prestashop Module” widget to display main menu
We are not able to help you to update prestashop because we have vacation now and no time for such kind of work As for the Venedor theme, as I can see you already have it updated
There are several modules that cannot be configured or do not display the information well. For example the isotope module there is no way to configure it. It does not appear in the list of modules and the list of featured products either. I don’t know what happens but this topic has many errors …
It does not allow the pagebuilder module to be translated, and also when doing a reset it returns: Error! Exception thrown by pspagebuilder module on reset. Failed to restart pspagebuilder module. The hook id # 960 does not exist in database
It does not allow the pagebuilder module to be translated, and also when doing a reset it returns: Error! Exception thrown by pspagebuilder module on reset. Failed to restart pspagebuilder module. The hook id # 960 does not exist in database
hi I can not with this theme. Now Page Builder module is not working again. Please fix all this problems or return my money, because is imposible to work in this conditions. I don’t have more time, 2 weeks yet…. I don’t know what is the problem, I can’t go on like this. I wait for an answer urgently.
I’m sorry for the issue. I can’t understand what is going on. Please ask refund on themeforest
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Comments
What theme version did you install?
Looks like a modules conflict, did you install the theme to clear prestashop? (with no third party modules installed there)
theme: Venedor Versión 3.3.0
Try to uninstall Page builder module and install it back
when i try uninstall page builder modulo retrieving error:
Error!
Excepción emitida por el módulo pspagebuilder en uninstall. The hook id #634 does not exist in database
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your FTP Server
I have completed the fields required
The Page builder module has been reinstalled
Get error:
SmartyException
Unable to load template ‘file:_partials/heading.tpl’ in ‘module:pspagebuilder/views/templates/front/widgets/widget_blogposts.tpl’ in smarty_internal_template.php line 195
at Smarty_Internal_Template→render()
the page builder module is not copied properly to your prestashop. some files are missing, as I can see.
Please copy the module folder manually from theme archive to your server
i’ve dependencies/modules copied but i don’t encountered pagebuilder module in /modules on zip file.
I’am crazy with this and I can not to be too much time with this problems.
Error_ Unknown column ‘date_add’ in ‘order clause’<br /><br /><pre> SELECT cp.`id_product` as id FROM `psv2_category_product` cp WHERE cp.`id_category` = 2 ORDER BY `date_add` desc LIMIT 4</pre>
at line 769 in file classes/db/Db.php
You have all access data for repair this problem. Can you do it?
It seems configured correctly now, but there are problems with server configuration
1. Please disable “modsecurity” module in your server (recommended by prestashop)
2. Add more memory, because prstashop always falling down into the error “PHP Fatal error: Allowed memory size of 201326592 bytes exhausted (tried to allocate 121307136 bytes) in Unknown on line 0’”
hi:
We have done what you indicated and the more memory it is given, the more memory it consumes and the modsecurity does not jump at any time. We have also tried disabling modsecurity and it returns in both cases: error 500
also if we configure something in the admin in the option promokit general settings it returns:
1/1) ContextErrorException
Warning: require (/home/nogaarts/www/var/cache/dev/ContainerXghk9hy/getPrestashop_UserProviderService.php): failed to open stream: No such file or directory
in appDevDebugProjectContainer.php line 2738
at require () in appDevDebugProjectContainer.php line 2738
at appDevDebugProjectContainer→ load (’getPrestashop_UserProviderService.php’) in getPrestashop_RouterService.php line 12
at require (’/ home / nogaarts / www / var / cache / dev / ContainerXghk9hy / getPrestashop_RouterService.php’) in appDevDebugProjectContainer.php line 2738
at appDevDebugProjectContainer→ load (’getPrestashop_RouterService.php’) in appDevDebugProjectContainer.php line 3109
at appDevDebugProjectContainer→ getPrestashop_Bundle_Routing_Converter_LegacyUrlConverterService () in appDevDebugProjectContainer.php line 3368
at appDevDebugProjectContainer→ getPrestashop_LegacyUrlListenerService () in appDevDebugProjectContainer.php line 4023
at appDevDebugProjectContainer→ ContainerXghk9hy \ {closure} () in EventDispatcher.php line 231
at EventDispatcher→ sortListeners (’kernel.request’) in EventDispatcher.php line 61
at EventDispatcher→ getListeners (’kernel.request’) in ContainerAwareEventDispatcher.php line 129
at ContainerAwareEventDispatcher→ getListeners (’kernel.request’) in TraceableEventDispatcher.php line 259
at TraceableEventDispatcher→ preProcess (’kernel.request’) in TraceableEventDispatcher.php line 137
at TraceableEventDispatcher→ dispatch (’kernel.request’, object (GetResponseEvent)) in HttpKernel.php line 127
at HttpKernel→ handleRaw (object (Request), 1) in HttpKernel.php line 68
at HttpKernel→ handle (object (Request), 1, false) in Kernel.php line 200
at Kernel→ handle (object (Request), 1, false) in index.php line 82
As I can see the theme is disabled now. Could you please enable it back to let me see the issue.
hi.
Ready, but you can enable the theme too from backend
The issue has been fixed. Please test to confirm the change
Hi:
continue to fall
When activating the modules that were still to be activated:
- facebook connect
-facebook comments
- promokit facebook
returns this error:
Compile Error: ContainerXghk9hy\appDevDebugProjectContainer::load(): Failed opening required ‘/home/nogaarts/www/var/cache/dev/ContainerXghk9hy/getPrestashop_UserProviderService.php’ (include_path=’/home/nogaarts/www/vendor/pear/pear_exception:/home/nogaarts/www/vendor/pear/console_getopt:/home/nogaarts/www/vendor/pear/pear-core-minimal/src:/home/nogaarts/www/vendor/pear/archive_tar:.:/opt/php-7.3/lib/php’)
In addition, it does not allow the slide of the red theme style to be imported, nor to load that theme specifically.
I would also like to know if once these errors are corrected I can feel free to update the theme when necessary, knowing that it is completely corrected or I have to be careful and I cannot touch anything.
I would also like to know what all these problems are due to
I have removed those outdated modules
Now you have only one module “Promokit Facebook” which has all the functionality
hi
(really fail with all the presets with the exception venedor preset.
In my case Iam interesed in the preset red, but all preset will be to be ok.
if I import red preset get error:
[PrestaShopObjectNotFoundException]
The hook id #657 does not exist in database
at line 225 in file classes/Hook.php
220. SELECT `name`
221. FROM `’ . _DB_PREFIX_ . ‘hook`
222. WHERE `id_hook` = ' . (int) $hook_id);
223.
224. if (false === $result) {
225. throw new PrestaShopObjectNotFoundException(
226. sprintf(’The hook id #%d does not exist in database’, $hook_id)
227. );
228. }
229.
230. Cache::store($cache_id, $result);
and if I import slider form red preset get the next error:
Error#34: Error in SQL syntax!
The issue has been fixed. Please test to confirm the change
I have added Menu widget what Recommend to use instead of “Prestashop Module” widget to display main menu
hi:
It seem to be ok now.
Can I help update Prestashop and venedor theme when updates are released
We are not able to help you to update prestashop because we have vacation now and no time for such kind of work
As for the Venedor theme, as I can see you already have it updated
Don’t need help. Is only a question.
There are several modules that cannot be configured or do not display the information well.
For example the isotope module there is no way to configure it. It does not appear in the list of modules and the list of featured products either.
I don’t know what happens but this topic has many errors …
Isotope is a widget of Page Builder module. You can configure it in your layout configuration page
Your module to show featured products is not working well since it shows me the buttons in several lines. The css seems to fail
It does not allow the pagebuilder module to be translated, and also when doing a reset it returns:
Error!
Exception thrown by pspagebuilder module on reset. Failed to restart pspagebuilder module. The hook id # 960 does not exist in database
It does not allow the pagebuilder module to be translated, and also when doing a reset it returns:
Error!
Exception thrown by pspagebuilder module on reset. Failed to restart pspagebuilder module. The hook id # 960 does not exist in database
hi
I can not with this theme. Now Page Builder module is not working again.
Please fix all this problems or return my money, because is imposible to work in this conditions.
I don’t have more time, 2 weeks yet….
I don’t know what is the problem, I can’t go on like this.
I wait for an answer urgently.
I’m sorry for the issue. I can’t understand what is going on. Please ask refund on themeforest