- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 17.07.21, 15:41
- Opened by: Alex
- Closed by: Fred
- Closed on: 08.08.21, 08:40
- Reason: Closed
- Comment: Glad to help!
Ticket #21954 - After adding image carousel 500 error
Hi, after editing front page in Elementor based page builder and adding image carousel I’ve got full screen of errors on home page.
Could you check it from your side, please.
Comments
What widget do you use?
We tried to add image carousel via page builder. I don’t remember how exactly its called.
Here is the sceeenshot of the main page after saving image carousel in elementor:
https://ibb.co/Xkm1xDG
looks like your image has broken name, try to rename the image in some simple way like “a.jpg”
Hi, I have changed the photos name in img/cms folder to simple names such us a, b.jpg and etc. An error still appear in my homepage.
Could you check it from your side?
Tried to switch the home page, switched to another page but errors do not disappear as well. Seems like a problem with elementor.
Also, tried to delete all the photos with wrong names, spaces and rename them. Nothing changed, still seeing the same error.
The issue has been fixed. Please test to confirm the change
Updated file
/var/www/html/prestashop/modules/pkelements/classes/WidgetPkimageCarousel.php
Works, thank you
Found another bug, now when I click on the button on the home page to edit it with creative elements I see the error “not found “AdminCEContent” or it does not work”.
Seems like the Creative elements admin panel disappeared.
Photo attached
Attachments:
Screenshot 2021-07-20 at 19.5...(96.5 KiB)Please disable Opcache in your server configuration https://avalynesnamai.lt/phpinfo.php
to let me try to fix the issue
Disabled, please try
Disabled, please try
Please try now, all should work
Should I turn on Opache back?
If all works fine, you can enable Opcache back
Hi,
I backed upped the website (actually I did a backup after your changed). But, for now I have the same issue with AdminCEContent and seeing only blank white page.
Could you fix the same issue once again, please?
So, I will make the backup again, hope this helps
I disabled opache already.
I just reset the Creative Elements module, now it work