- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 19.07.21, 09:34
- Opened by: Daniele Lombardini
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21959 - Cart problem
When I put a product in the cart it happens every now and then that the product is added but the cart remains empty.
The logs report “Frontcontroller :: init - Cart cannot be loaded or an order has already been placed using this cart”
I attach the video
Comments
Where I can see the issue?
Add to cart works fine for me https://take.ms/r4Wki
The video is not attached (seems because it’s more then 2Mb)
It is more likely to encounter the error on a browser that has not yet browsed the site (first access), you can also try with ‘private mode’ Now the video is attached.
Attachments:
cart_error_new.mp4(1.56 MiB)I can’t reproduce the issue. Add to cart always works fine for me https://take.ms/hhzDd