• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21959 - Cart problem

When I put a product in the cart it happens every now and then that the product is added but the cart remains empty.
The logs report “Frontcontroller :: init - Cart cannot be loaded or an order has already been placed using this cart”

I attach the video

Comments

Fred 19 Jul 2021, 20:05

Where I can see the issue?
Add to cart works fine for me https://take.ms/r4Wki

The video is not attached (seems because it’s more then 2Mb)

Daniele Lombardini 20 Jul 2021, 11:08

It is more likely to encounter the error on a browser that has not yet browsed the site (first access), you can also try with ‘private mode’ Now the video is attached.

Attachments:

cart_error_new.mp4 (1.56 MiB)
Fred 21 Jul 2021, 13:20

I can’t reproduce the issue. Add to cart always works fine for me https://take.ms/hhzDd