• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 19.07.21, 12:10
  • Opened by: adrian rivera

Ticket #21960 - TRANSPORT ADRESS

Hi, we have the storage in a city (zaragoza), and a client wants to buy something in madrid... but show up a message saying thereĀ“s no transportist to your adress... i need a solution of this, because we send to all spain... thank you



Fred 20 Jul 2021, 17:15

Hi, adrian rivera.
Do you mean there is no option to select a city?
If so, I assume that's not theme's problem but wrong address configuration in the back office.
Please double check your settings.
You can also switch to Classic prestashop theme to see how it works