• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 19.07.21, 12:46
  • Opened by: Laura

Ticket #21961 - Table 'prestashop.psce_template' doesn't exist after updated

Hi Fred,
I think the update to the latest version does not include the creation of a table necessary for the theme.

I have performed the automatic update and it returns the error that I attach in my screenshot.

Could you check it out please?

Kind regards.


3.PNG (74.4 KiB)


Fred 20 Jul 2021, 17:41

Hi, Laura.
1. Please make sure the module Creative Elements is installed
2. Then check the Promokit Widgets module, it also must be installed

Laura 21 Jul 2021, 13:55

Thank you Fred,
With the automatic update those modules had not been installed, but I have looked for and installed them manually and it seems that the problem has been solved.

However, when I click on the "Edit with creative commons" button, it returns a 500 error. I am attaching 2 screenshots, why is this?

Laura 21 Jul 2021, 13:56

Screen captures:


1.PNG (40.1 KiB)
2.PNG (42.6 KiB)
Fred 21 Jul 2021, 15:46

I have no idea what is that module "Sending". Please try to uninstall it for a while.