• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 19.07.21, 13:44
  • Opened by: caravntrader

Ticket #21962 - AMP homepage builder empty widgets

Please check my AMP homepage builder All presets for widgets on AMP Homepage builder are empty. Resetting the module AMP promokit, didn’t help.


Fred 21 Jul 2021, 08:55

Firs of all you need to increase the "max_user_connections" option in your server configuration.
Then try to reinstall the module.
For now I can't open AMP settings because if the error caused by limited "max_user_connections" option

caravntrader 24 Jul 2021, 11:48

I already uninstall the amp module. Now i can't reinstall it out of the module manager. How to reinstall it?
I increase the limit of max_user_connections.


Fred 24 Jul 2021, 14:01

Go to Modules Catalog and install it

caravntrader 24 Jul 2021, 22:05

Just reinstall. It's still not working.
I can't edit the homepage layout.
Please check on smartphone and choose a category from the menu.(see attached screenshot)


Fred 26 Jul 2021, 22:27

I don't see the issue.
Both website versions works fine (desktop and AMP)

caravntrader 27 Jul 2021, 15:56

First, i can´t reset or uninstall AMP module. Error! could not perform reset/uninstall for module undefined.

1.AMP menu is not working. Please choose any category from the menu, and you will see the issue. (see last screenshot)

2. How to set AMP footer links?

3. the HTML code "shopping in alysum" is not there

3.it's possible to display revolution slider widget on AMP?

Fred 28 Jul 2021, 12:52

1. Menu works fine for me https://take.ms/cXMVJ

2. https://alysum5.promokit.eu/promokit/documentation/amp/footer.html

3. We recommend to use AMP Gallery widget as a main slider. Revolution slider is too heavy for mobile devices

caravntrader 28 Jul 2021, 14:08

1. resting the AMP module don't work, can you please check that?
2. menu work fine, but when you select a category you get an error.
3. the HTML widget "shoping in Alysum" on the AMP home page is empty. Can you please send the code to me?
Thank you

Fred 28 Jul 2021, 21:34

The error caused by revolution slider https://take.ms/RkrMo

that is not related to the theme

caravntrader 29 Jul 2021, 11:54

Does not help me at the moment, but thanks anyway.

I ask you again about the HTML code, can you please send me the HTML code related to the widget "SHOPING IN ALYSUM"? The widget was empty after theme installation.

AMP homepage builder: The row setting for content full width and parallax as on your documentation are missing. (See attachment)

Fred 29 Jul 2021, 21:23

There is no parallax option for AMP. We will remove that option in the next update to not mislead customers.
As for the HTML code

<div class="description-block flex-container"><div class="desc-block-01"><div class="desc-item-01"><svg class="svgic svgic-rocket"><use xlink:href="#si-rocket"></use></svg><h6>FREE DELIVERY</h6><div class="desc-block-text">Cras pellentesque, nisi ac tempus pellentesque, orci sem commodo urna</div></div><div class="desc-item-02"><svg class="svgic svgic-shuffle"><use xlink:href="#si-shuffle"></use></svg><h6>FREE, EASY EXCHANGES</h6><div class="desc-block-text">Nam eget urna id tellus venenatis ullamcorper quis ut augue sagittis sed</div></div></div><div class="desc-block-02"><div class="desc-item-01"><svg class="svgic svgic-support"><use xlink:href="#si-support"></use></svg><h6>24/H CUSTOMER SERVICE</h6><div class="desc-block-text">Pellentesque habitant morbi tristue senectus et netus et malesuada fames</div></div><div class="desc-item-02"><svg class="svgic svgic-gift"><use xlink:href="#si-gift"></use></svg><h6>GIFT CARD</h6><div class="desc-block-text">Cras in semper massa, vel rutrum ligula. Aenean consectetur nisl a ante</div></div></div><div class="desc-block-02"><div class="desc-item-01"><svg class="svgic svgic-lock"><use xlink:href="#si-lock"></use></svg><h6>PAYMENT SECURED</h6><div class="desc-block-text">Sed in mi purus. Morbi augue ex, congue a augue ut, hendrerit suscipit</div></div><div class="desc-item-02"><svg class="svgic svgic-back"><use xlink:href="#si-back"></use></svg><h6>14-DAY RETURNS</h6><div class="desc-block-text">Sed in mi purus. Morbi augue ex, congue a augue ut, hendrerit suscipit</div></div></div></div>
caravntrader 02 Aug 2021, 14:58

the code what you sent to me is the Desktop version, i need the AMP html-Code. The AMP widget title calls Shopping in Alysum.

Fred 03 Aug 2021, 10:28

Sorry, here is it

<div class="description-block flex-container flex-column text-center" style="color: #fff;">
<h4 class="module-title"><span style="border-color: #fff; color: #fff;">Shopping in Alysum</span></h4>
<div class="desc-item" style="margin-bottom: 50px;"><svg class="svgic svgic-rocket" style="width: 42px; height: 42px; margin-bottom: 20px;"><use xlink:href="#si-rocket"></use></svg> <strong>THEME OPTIONS</strong>
<div class="desc-block-text">Make presentational changes without having to know the theme code.</div>
<div class="desc-item" style="margin-bottom: 50px;"><svg class="svgic svgic-shuffle" style="width: 42px; height: 42px; margin-bottom: 20px;"><use xlink:href="#si-shuffle"></use></svg> <strong>RETINA READY</strong>
<div class="desc-block-text">Alysum looks really clear on retina displays</div>
<div class="desc-item" style="margin-bottom: 50px;"><svg class="svgic svgic-support" style="width: 42px; height: 42px; margin-bottom: 20px;"><use xlink:href="#si-support"></use></svg> <strong>PROFESSIONAL SUPPORT</strong>
<div class="desc-block-text">You can always get a help with the theme. Our staff will help you asap</div>
<div class="desc-item" style="margin-bottom: 50px;"><svg class="svgic svgic-gift" style="width: 42px; height: 42px; margin-bottom: 20px;"><use xlink:href="#si-gift"></use></svg> <strong>EASY INSTALL</strong>
<div class="desc-block-text">Really easy theme installation with provided demo content</div>
<div class="desc-item" style="margin-bottom: 50px;"><svg class="svgic svgic-lock" style="width: 42px; height: 42px; margin-bottom: 20px;"><use xlink:href="#si-lock"></use></svg> <strong>PAGE BUILDER</strong>
<div class="desc-block-text">Allows you to build a homepage with allavailable modules to display.</div>
<div class="desc-item" style="margin-bottom: 50px;"><svg class="svgic svgic-back" style="width: 42px; height: 42px; margin-bottom: 20px;"><use xlink:href="#si-back"></use></svg> <strong>BLOG</strong>
<div class="desc-block-text">Generate traffic for your shop with embed Blog module.</div>
caravntrader 03 Aug 2021, 12:00

thank you

Fred 04 Aug 2021, 09:50

You are welcome!