• Priority: Medium
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 20.07.21, 16:03
  • Opened by: Sara Albert
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #21971 - instagram module


I’m trying to configure the pkinstagram module for the https://shop.gancedo.com/ website but I cannot display the content of the module, I have filled in the fields. Can you tell me what to do?
His instagram account is this: https://www.instagram.com/gancedo1945/

Thank you.


Fred 20 Jul 2021, 16:39

Hi, Sara.
Please provide access to your back office. You can also try to rest Instagram module and connect it once more

Sara Albert 20 Jul 2021, 16:51

OK, sorry you have acces now.
I have rest Instagram module but it doesn't work yet.


Fred 22 Jul 2021, 11:28

Sorry, but I'm not able to login to your back office https://shop.gancedo.com/admin8496omjbs, see the screenshot https://take.ms/H3C1t