- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 22.07.21, 12:17
- Opened by: Lisa Keeling
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #21987 - Price comparison buttons not activating
Hello, the price drop down buttons (our development site) is not working - see attached image. How do we fix this? Thanks,
Comments
Hi, Lisa
Please try to reset Compare module
Hi Fred, I’ve done this and it is still not working. Any other suggestions?
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office
Hi Fred, I did update the details last week (as we change them regularly) but they must not have saved. Done again just now. Thx
Compare module works fine for me, maybe I missed something? see the screenshot https://take.ms/w08Ml
Its not ‘compare products’ added to a list - it’s the comparing products using the drop down menus prices (low to high/ high to low) shows no results, the other compare attributes such as alphabetical work. Check out the first image I sent with the ticket.
Oh, I see now.
That was a common prestashop issue https://www.prestashop.com/forums/topic/1039552-sort-by-product-sales-not-working-anymore-in-1769/
Try to upgrade your prestashop to the latest version 1.7.7.5
Haha god it is taking us this long to upgrade atm - I cant see us starting the entire process again to move another version. Is there any other solution?
The problem appear even in Classic Prestashop theme. You can read details for example here https://github.com/PrestaShop/PrestaShop/issues/25309