• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 02.08.21, 17:55
  • Opened by: caravntrader
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22048 - instagram

Hello,

1. The Promokit Instagram module is successfully connected, but there is no images.

2. I use Promokit Instagram module v1.0.1. i can’t upgrade to v2.1.1 from module manager. I get a error there.

Attachments:

Bildschirmfoto 2021-08-02 um ... (24.1 KiB)
Bildschirmfoto 2021-08-02 um ... (28.4 KiB)
Bildschirmfoto 2021-08-02 um ... (31.9 KiB)

Comments

Fred 02 Aug 2021, 19:38

Uninstall current Instagram module and install new version https://www.dropbox.com/s/v1mgiaf7hi4if56/pkinstagram.zip?dl=0

caravntrader 03 Aug 2021, 11:52

Thank you for the new version.

Successfully reconnected, but still no images.

Fred 08 Aug 2021, 22:27

when I try to save settings in your Instagram module I see the error

Application does not have permission for this action

something wrong configured in your instagram account

caravntrader 30 Aug 2021, 13:14

I managed to set the Instagram module correctly, but the widget show only hashtags without images.

caravntrader 30 Aug 2021, 14:49

I managed to set the Instagram module correctly, but the widget show only hashtags without images.

Fred 31 Aug 2021, 17:25

The issue has been fixed. Please test to confirm the change

caravntrader 01 Sep 2021, 11:07

Thank you.
The images are cropped. Is there a way to display the same image ratio as the originals on Instagram?

Fred 02 Sep 2021, 13:35

Done

caravntrader 02 Sep 2021, 16:50

Thank you, can you please tell me which file to edit?

Fred 03 Sep 2021, 10:38

/modules/pkelements/views/templates/pkinstagram.tpl

caravntrader 03 Sep 2021, 12:19

Thank you.
I restore pkinstagram.tpl. Instagram’s images are disappeared, how to show images?

Fred 03 Sep 2021, 13:47

I don’t understand why did you do that. I can’t do the same work twice

caravntrader 03 Sep 2021, 16:08

I am sorry for that.
I was not very happy with the result after your modification, it was a blank section under the images with hashtags and the images have different as uploaded on Instagram. That is why i would like to keep the original setting of that widget. Thank you for your support anyway.

Attachments:

Bildschirmfoto 2021-09-03 um ... (907.4 KiB)
Fred 05 Sep 2021, 10:52

Ok, Done

caravntrader 11 Sep 2021, 12:54

Thank you. Some images are big then others. I know that it depend on the original size of the uploaded insta-images. Can you please help to fix that?

Fred 11 Sep 2021, 13:15

Everything was fine from the beginning. Every image had the same size.
Then you asked to make images in original proportions as you have in your instagram. And now you ask to bring all back?

caravntrader 11 Sep 2021, 13:31

Yes. I though images will have all the same sizes as on Instagram website.

Fred 13 Sep 2021, 11:58

I just revert back the changed in instagram widget

caravntrader 14 Sep 2021, 11:48

Thank you very much, and sorry for the circumstances.

caravntrader 14 Sep 2021, 15:19

Change is not visible, maybe a cache issue?

Fred 14 Sep 2021, 19:58

I have no idea, it just works for me

caravntrader 16 Sep 2021, 13:07

Images still have different sizes. I checked with different browser. Is there a possibility to crop the big ones?

Fred 16 Sep 2021, 17:42

Try this:

#footer .ig-link {padding-bottom: 100% !important}
caravntrader 16 Sep 2021, 17:56

Fixed, Thank you for the support

Fred 16 Sep 2021, 17:57

You are welcome!