- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 04.08.21, 11:09
- Opened by: Iziflux Iziflux
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22064 - PsPageBuilder not work on Prestashop 1.7.7.5
Hello,
since the switch to prestashop 1.7.7.5 the page builder no longer works.
I tried to update it but it doesn’t work.
Could you see what’s blocking?
Cordially
Armand
Comments
Hi, Iziflux Iziflux.
Yes, we know about that.
In the latest theme version we have replaced outdated Page Builder with new Elementor module
Hi Fred,
thank you for your reply.
So I have to buy the theme again?
If so, can you give me a coupon for the amount of support I just took just to be able to resolve this case?
Regards
Iziflux
No, you don’t have to buy anything.
If you want to use Page builder, I can make it work for you, just let me know
OK, thanks. I do want you to make it work indeed.
Thank you for your help.
Ok.
I have enabled Debug Mode to be able to read error messages and found out the following error https://take.ms/2uE8F
As you can see the error caused by third-party file. That is neither Prestasop original file not our file. Some module put it there. Please try to remove it.
Hello Fred,
we have just done what is necessary.
It’s your turn :)
The issue has been fixed. Please test to confirm the change