• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 06.08.21, 10:03
  • Opened by: Chris
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22075 - Website not loading

Hi, I am sorry to keep asking for help. My website back office is not loading. On firefox I just get a white screen and on google Chrome I get a http 500 error. I am praying you can help me out with this please as I haven’t a clue what to do. I can connect to everything through ftp fine though.

Thanks very much.

Comments

Chris 06 Aug 2021, 10:59

Not sure if this helps. Back office webpage will only load in debug mode. I managed to get it into debug mode manually through ftp.

Chris 06 Aug 2021, 12:28

Hi, I have managed to do a bit of research and I have fixed this issue. Thanks

Fred 06 Aug 2021, 16:19

Great!
Sorry for the late reply