• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 09.08.21, 16:34
  • Opened by: Tobiasz Królak
  • Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22093 - Facebook module: Chat is not showing up

Everything is configured in the module - Facebook app has whitelisted page

Comments

Fred 10 Aug 2021, 07:34

Hi, Tobiasz.
But I see it there https://take.ms/MyNVS

Thomas Blauenfeldt 13 Aug 2021, 09:19

+1 havning same issue

Tobiasz Królak 13 Aug 2021, 16:29

Fred, I added it manually by myself - this one coming from the module does not work.

Fred 15 Aug 2021, 19:16

I have tested out our demo (Facebook module has been reseted and configured from scratch) and all works fine.
Looks like something wrong in your Facebook account settings.
Please check out module troubleshooting page https://alysum5.promokit.eu/promokit/documentation/pkfacebook/#troubleshooting