• Priority: Medium
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 17.08.21, 12:57
  • Opened by: Helena Yago

Ticket #22115 - Several Errors: Instagram / Compare / Favorites


We have a developing website, ready to publish, but we have several problems:

Some errors, we assumed, were not working because our store was not on their final domain. But now that the domain points correctly to our store, it still continues giving some errors:

- Instagram promokit module, not working but configurated.
- Compare option does nothing.
- Favorites option. It seems works, but the page https://muchosvinos.com/favorites get error 404.

I have read the module documentation, but I see that my instagram promokit module has nothing to do with your videos / captures. I don’t think I have the same version.

Thanks in advance.
Helena Yago - Grupo SIM


Fred 17 Aug 2021, 13:25

Hi, Helena Yago.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office and FTP Server