• Closed by: Anonymous Submitter
  • Closed on:
  • Reason: Not a bug

Ticket #22128 - Translations from ps_searchbar and pkheaderitems not working

Translations from ps_searchbar and pkheaderitems are not working in some languages, while in others they are. Is the same place and same ranlation, i cleared cache from prestasho and mybrowser, still not working

Comments

Fred 19 Aug 2021, 15:03

What phrase can’t you translate?

Douscents Consulting 20 Aug 2021, 10:49

From ps_searchbar the “Search” and from pk_headeritems “recently viewed”, “favorites” and “compare products”

In spanish the translations work just fine, but in portuguees, I translate it in the same place, same module, not changing. Translates to portuguees in other modules, however, are working fine

Fred 20 Aug 2021, 11:42

I don’t see language switcher to see the issue in different languages

Douscents Consulting 20 Aug 2021, 14:00

Its in https://rizzola.com/es/

You cannot see the swirtcher?

Fred 21 Aug 2021, 12:09

Yes, now I see, I though the problem is with the latest store entrecosmeticos.com
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office

Douscents Consulting 24 Aug 2021, 10:59

Im sorry, the BackOfice credentials are updated

Fred 24 Aug 2021, 16:38

I just translated the module to Spanish with no problems https://take.ms/7P0de

As for the Portugal language it show the error

Could not crawl for translation files: 
The "/var/www/vhosts/rizzola.com/httpdocs/app/Resources/translations/pt-PT" directory does not exist.

but that is not theme’s problem

Douscents Consulting 25 Aug 2021, 14:50

First thing - As i said in my first message in spanish were good, the problem was in portuguees. I dont know were you change it, but now i cant find it in the translates from the backoffcie, so pls, let it agaion as it was, or tell me were i must change it, because in translations of modules i change it now and is not working

Second thing - You checked the second module? The search.

Douscents Consulting 25 Aug 2021, 15:36

Also, I created the folder in portuguees, but dont know what we need to make it work

Fred 26 Aug 2021, 12:35

1. I have changed it back. Just go to translation, select the theme and use search to find anything you need
2. The theme doesn’t manage your shop languages. As I can see something wrong with Portuguese language installation. Just fix that issue first and then you will be able to translate the theme as I mentioned above