- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 21.08.21, 11:09
- Opened by: kim geelen
- Closed by: Anonymous Submitter
- Closed on:
- Reason: Not a bug
Ticket #22151 - PK AMP combination product image says combination is not available
Hello,
on the mobile version of the website we get by combination products combination is not available
see link:
https://www.eventmusthaves.com/mobile/product/553-metallic-ballonnen-hot-pink
on the desktop version we see the normal image.
Comments
Please update credentials in your profile https://support.promokit.eu/index.php?do=myprofile to access to your Back-office
Updated
the amp version of the website also shows combinations that do not exist and the desktop version dont show them.
Hi, kim geelen.
AMP is absolutely independent module and may works in a bit different way in some cases. I have compared that product page on mobile and desktop and mobile version shows correct information.
When you select “Afmeting 23 cm” and “Aantal 50” mobile version show a message that this combination is not available, and in desktop version Aantal 50 is just disappear when “Afmeting 23 cm” is selected
Hello Fred, thats correct en thats the problem. And we have the image problem on the mobile version.
do you have a solution for both of the problems?
What is the problem? I have compared images on mobile and desktop and everything looks the same
I added two screenshots there you can see the difference
Attachments:
Schermafbeelding 2021-08-22 o...(454.2 KiB)Schermafbeelding 2021-08-22 o...(644.7 KiB)But I replied to you above
AMP works in that way, and there is no way to change that